Tag: design

3 Questions for Non-profit and humanitarian practitioners

These three essential questions can guide the work we do every day in non-profit, NGO, and humanitarian organizations. Who are you helping? What do you truly know about their goals, their experiences, and their challenges? How do you currently use that knowledge to make decisions? Answering these questions bring us

How Human-Centered Design helps non-profits and humanitarian organizations design sustainable solutions

With so many difficult challenges and so many people to help, it is tempting to run with the first feasible solution. Time is often short and moving quickly is necessary.  There may be pressure from donors, solutions may have been predetermined by leadership, or there may be legacy solutions in

Empathy Mapping as a tool for Sustainable Program Innovation

An Empathy Map provides a rich understanding of a person’s experience with your program. It can help you to see what is under the surface for your beneficiaries as they engage with your program. Created in partnership with beneficiaries, it is a powerful tool to support innovation and evolution of

Co-Designing with Vulnerable Populations

Many humanitarian organizations support support people who are vulnerable. They may have experienced trauma, oppression, or disempowerment. Co-designing solutions meant for them can be an incredibly empowering experience. However, special care must be taken to ensure the emotional and psychological safety of your co-designers. Helpful principles are below. Create safe

Humanitarian Innovation Myths

Innovation happens in the humanitarian space when dedicated practitioners design creative solutions to society’s trickiest problems. UNHCR dispelled myths of humanitarian innovation that get in the way. https://www.unhcr.org/innovation/5-myths-humanitarian-innovation/

Design for Inclusivity in Humanitarian Settings

During humanitarian emergencies, resources, life-saving information, and support are often provided via mobile channels. If you are in the midst of an emergency and happen to also have a disability, then getting access to resources via mobile technology can be difficult. Check out this project done in 2020 in Nairobi,

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