Toolkit
The Center for Design Kindness has developed tools for program managers and front-line staff seeking to use human-centered programming in the design, implementation, and evaluation of their programs. Materials are freely available via a a Creative Commons By-NC-SA license.
While this version is free for any organization to use, the toolkit can also be co-branded and customized for your organization (see Services).
Human-Centered Programming for Sustainable Impact: Overview for Practitioners
Quick overview of human-centered programs for sustainable impact. Learn about co-design, co-evaluation, and co-implementation and make a plan to get started.
Co-Design Workbook: Tools and Templates for Sustainable Human-Centered Programs
See examples and select from over a dozen tools and templates for your organization. Contents include tools for discovery, focus, ideation, prototyping and testing solutions. Sample tools include: empathy interviews, journey mapping, developing a theory of change, and more.
Principles for Co-Designing with Vulnerable Populations
Printable job aid that provides practitioners with guidelines for co-designing with vulnerable populations.
Additional Recommended Reading
- Innovation at UNHCR
- Lean Impact: How to Innovate for Radically Greater Social Good. By Ann Mei Chang
- This is Service Design Doing: Applying Service Design Thinking in the Real World. By Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider.
- Tools for Taking Action. Stanford d. school.
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